The customers have spoken! With 64 overall reviews as of November 30th 2020, BOC Group has been recognized with a Customers’ Choice distinction for ADONIS, our process management and optimization tool in the Enterprise Business Process Analysis tool market1. This distinction results from outstanding reviews and experiences that ADONIS users have shared on the Gartner Peer Insights platform.
Our EBPA tool is endorsed by many customers across the globe in the areas of process analysis and management. We see this recognition as a result of our continued efforts to strengthen our customer relationships and support our clients with the best products and services. We believe this has also been reflected in ADONIS’ Peer Insights ratings resulting from 64 reviews (as of November 30th 2020), especially customers’ willingness to recommend (98%) and the overall score (4.8/5.0) “ says Tobias Rausch, ADONIS Product Manager.
Product Capability rating
4.7 out of 5.0 (highest of all competitors)
Contracting
4.7 out of 5.0
Product capability rating
4.7 out of 5.0 (highest of all competitors)
Contracting
4.7 out of 5.0
Rausch adds: “Receiving so many amazing and supportive reviews from our client base has been a truly rewarding experience. Our customers are at the centre of all our initiatives and efforts, which makes this recognition that much more valuable to us”.
We are proud that so many organizations across the globe rely on ADONIS to continuously improve their business and push the envelope further. This kind of customer feedback motivates us to continue on this success path, keep fulfilling the trust placed in us, and make our offering even stronger in the future!
Integration & Deployment
4.7 out of 5.0
Service & Support
4.8 out of 5.0
Integration & Deployment
4.7 out of 5.0
Service & Support
4.8 out of 5.0
The Gartner Peer Insights ‘Voice of the Customer’ report synthesizes reviews and ratings from the Gartner Peer Insights forum to provide direct insights into existing customers’ experiences of implementing and operating an EBPA solution.
“In addition to the overall ratings, Gartner Peer Insights’ reviews also give insight into end users’ willingness to recommend, as well as their experience in negotiating with the vendor, getting support for the product or service, and their overall implementation effort. This information can provide you with a first-hand view on what to expect from a particular vendor.”3
The Business Transformation Suite ADONIS is BOC Group’s flagship product and Business Process Management and Analysis tool. This fully web-based state-of-the-art management suite takes the core and essence of BPM and extends it with leading methods and frameworks to enable today’s organizations worldwide to manage the ever-changing complexity of the digital enterprise.
1,2Gartner, Inc., Gartner Peer Insights ‘Voice of the Customer’: Enterprise Business Process Analysis, 8 January 2021
Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose
